At all times, we reserve the right to disclose any information, including personally identifiable information, to comply with any applicable law, regulation, legal process or governmental request; to protect DirectEliquid.com’s rights or property or when safety to persons or property is at risk, or to prevent credit fraud, identity theft and for risk reduction purposes.
Collection and Use of Personal and Other Data
We only collect personally identifiable information about you via this DirectEliquid.com Website when you provide it in connection with a request for a product, service, or provide or request information. For example, if you decide to purchase products or services through this site, we will request your delivery and billing address, phone number(s), email address, credit card number and its expiration date and any other information required by your bank or credit card issuer to process your order. If you decide to complete a user registration form, survey or participate in any promotion, we may ask you for information such as your contact information, age group or birth date. When you submit your personally identifiable information on this DirectEliquid.com Website, you are consenting to the collection, use and disclosure of your personal information as set forth in this policy. DirectEliquid.com and its representatives, may use the information that you provide to: i) fulfill your request for a product, service or information; ii) respond to an email or other request; iii) create or provide you with newsletters, surveys, communications containing product or service information, tips or promotions; iv) help improve DirectEliquid.com Websites, products or services; or v) customize and optimize a visitor’s experience at this or other DirectEliquid.com Websites. We do not share your credit card, banking or other account information with unaffiliated third parties unless you authorize us to do so or if it is necessary to fulfill our responsibilities including, but not limited to, delivering a product or service that you order or if we are required by law to do so. If you prefer not to receive email marketing communications from us or from third parties, please refer to the opt-out instructions at the end of this policy. You cannot opt-out of receiving communications from DirectEliquid.com (or third parties who may assist us) concerning a specific order or request for a product or service. If you do not want DirectEliquid.com to collect any personally identifiable information from you, please do not provide us with any such information.
We may also collect, store or accumulate certain non-personally identifiable information concerning your use of this DirectEliquid.com Website, such as information concerning which pages receive the most visitors and how visitors interact with each page. Information gathered may be used in aggregate form for internal business purposes and we may share or transfer this aggregate, non-personally identifiable information with or to our affiliates, licensees and partners. We may also collect, store and accumulate certain technical and routing information, including information about your computer or other device used to visit a DirectEliquid.com Website, to facilitate the use of the Website and the services provided, to diagnose problems with our servers or to otherwise administer the site.
This DirectEliquid.com Website is intended for adults (age 18 and over). We do not knowingly collect personal information from children under the age of 13 and will remove it if we later discover that we received such information. However, if the parent or guardian of a child under age 13 believes that their child provided us with personally identifiable information, the child’s parent or guardian should contact us at: info@DirectEliquid.com to request that the child’s information be deleted from our files.
How We Ensure Your Security
We use the Secure Sockets Layer (SSL), an advanced security protocol that protects your credit card information and ensures secure online ordering. SSL Internet connections are encrypted, and thus protect all credit card or bank ordering information, including your name, address and credit card number or banking information, so it cannot be read in transit. We use secure technology, privacy protection controls, and restrict employee access to safeguard your personal information.
Technology We Use
Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movement of Web users. Clear gifs are not tied to users’ personally identifiable information.
We may rely on other companies and individuals to perform functions on our behalf. Examples include data analysis firms, independent customer care professionals, web hosting companies, and fulfillment companies (e.g., companies that fill product orders or coordinate mailings). We may share personally identifiable information with such third parties as appropriate for them to perform their functions and to assist us in the delivery of products and services. We may also share your information with marketing partners or other direct marketers, so they can send you information about their products or services. If you do not want to receive marketing communications, please refer to the opt-out instructions at the end of this policy (please note, we do not share your e-mail address without your consent).
Notice of Changes to this Policy
We want to communicate with you via email correspondence only if you want to hear from us. When you visit our site, obtain a product or service owned, distributed or provided by any DirectEliquid.com company or provide us with your contact information or request information from us, we may from time to time send you email messages describing new products and services, special offers and opportunities. If for any reason you no longer want to receive email messages from this site, you can remove yourself at any time by clicking the Unsubscribe link located at the bottom of any marketing email communication you receive from any DirectEliquid.com company. Please allow up to 10 days for us to process your request.
Your privacy is important to us, and for this reason we do not share or sell your email address with any third parties for direct marketing purposes without your consent. Please note if you decide not to receive marketing emails from us, you may still receive transactional email messages regarding your order(s) (i.e., order confirmation, shipping information, customer care notifications, etc.) If you have questions or concerns regarding this statement, please contact us at info@DirectEliquid.com.
Your Choice to Limit Marketing
You may elect to stop receiving marketing information at any time by following these opt-out instructions. To stop all marketing offers, you may opt-out by contacting us via e-mail. Be sure to provide your full name, mailing address, e-mail address (if applicable) and telephone number in your request to opt-out. Once processed, opt-out requests are effective unless later revoked by you.
To opt out by email send an e-mail to info@DirectEliquid.com and specify in the subject line “opt-out”.
Because we are unable to process requests that do not include complete or accurate information, please be sure to include your full name, complete mailing address and any email address or telephone number(s) you have provided to us.