Terms of Use

Terms & Conditions Of Use: Products are intended for adults age 18 or older or 21 or older in some states. To place an order you must be an adult and have the legal capacity to enter into a binding contract with us. You agree to bound by the terms & conditions of use, and that you are aware of the applicable age in your state.

PLEASE CAREFULLY READ THESE TERMS OF USE
This website (the “Website”) is owned and operated by Direct Eliquid LLC. (“DirectEliquid.com”) These Terms of Use and Conditions of Purchase and any amendments or supplements to it, together with this site’s posted Privacy Policy and any other posted policy form a legally binding agreement (the “Agreement”) between you and DirectEliquid.com. This Agreement governs your access to and use of this and any other DirectEliquid.com Website, any order you place through any DirectEliquid.com Website or by telephone or other method of purchase, and, as applicable, your use or attempted use of the products and services offered on or available through one of the sites.

Your purchase of a DirectEliquid.com product or service and/or use of this Website shall be deemed to constitute your consent to be bound by this Agreement and shall be enforceable in the same way as if you had signed this Agreement. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, PLEASE DO NOT PLACE AN ORDER FOR A PRODUCT OR SERVICE OR USE THIS WEBSITE.
THIS AGREEMENT INCLUDES A MANDATORY ARBITRATION AGREEMENT, WHICH MEANS THAT YOU AGREE TO SUBMIT ANY CLAIM (DEFINED IN SECTION 20 BELOW) TO BINDING INDIVIDUAL ARBITRATION RATHER THAN PROCEEDING IN COURT. IF YOU WANT TO OPT-OUT OF THE MANDATORY ARBITRATION AGREEMENT, SECTION 20 BELOW DESCRIBES THE OPT-OUT PROCEDURES YOU MUST FOLLOW TO DO SO. THE ARBITRATION AGREEMENT ALSO INCLUDES A CLASS ACTION WAIVER, WHICH MEANS THAT YOU AGREE TO PROCEED WITH ANY CLAIM INDIVIDUALLY AND NOT AS A MEMBER OF A CLASS ACTION.

Who is Eligible to Use the Website or Purchase a DirectEliquid.com Product or Service?
This Website is intended for adults (age 18 or older). In order to use the Website, you must be 18 years or older and have the legal capacity to enter into a binding contract with us.

Your Use of the Website
You must only use the Website for lawful purposes and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the Website. You may not (without our prior written consent):
i. copy, reproduce, rent, lease, loan or sell content retrieved from the Website;
ii. modify, distribute or re-post any content on the Website for any purpose; or
iii. use the content of the Website for any commercial purpose whatsoever.
When using the Website, you further agree:
a. not to disrupt or interfere with the security of, or otherwise abuse, the Website, or any services, system resources, accounts, servers, or networks connected to or accessible through the Website or an affiliated or linked Website;
b. not to disrupt or interfere with any other user’s enjoyment of the Website and affiliated or linked websites;
c. not to upload, post or otherwise transmit through or on the Website any viruses or other harmful, disruptive or destructive files;
d. not to use, frame or utilize framing techniques to enclose any DirectEliquid.com trademark, logo or other proprietary information (including the images found on the Website or on any DirectEliquid.com social media page that links to the Website, the content of any text, or the layout/design of any page or form contained on a Website page) without the company’s written consent;
e. not to reverse engineer or create derivative works based on the Website or any content (including, without limitation, any software) available through the Website.
f. not to use meta tags or any other “hidden text” utilizing a DirectEliquid.com company name, trademark or product name without DirectEliquid.com’s written consent;
g. not to deep-link to the Website without the company’s written consent;
h. not to use a false identity or an identity of another person on the Website, allow any person besides yourself to use your account information to access the Website or use or share another party’s information on the Website;
i. not to collect or store personal data about others;
j. not to attempt to obtain unauthorized access to the Website or portions of the Website that are restricted from general access;
k. not to post any material that is knowingly false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person’s privacy or otherwise in violation of any law, these terms and conditions, the site’s Privacy Policy or other posted policies. You also agree not to post any copyrighted material unless the copyright is Your Content;
l. to be bound by the company’s submission policies, including that of any product, service, or idea you submit to any DirectEliquid.com company via this site or other site wherein your submission will not be held in confidence by DirectEliquid.com and is not proprietary, that DirectEliquid.com may use the submission and any aspect thereof for any purposes in DirectEliquid.com’s sole discretion and that DirectEliquid.com owes no duties or obligations with respect to you or the submission you made; and
m. to comply with all applicable laws regarding your use of the Website.

Our Intellectual Property Rights and the Intellectual Property Rights of Others
You acknowledge that content available through the Website or other pages we operate, including, without limitation, content in the form of text, graphics, software, music, sound, photographs, images, and videos and content provided by suppliers, sponsors, or third-party advertisers (“Intellectual Property Rights”), is protected by copyright, trademark, patent, or other proprietary rights and laws. You are hereby granted a non-exclusive, non-transferable, revocable, limited license to view, copy and print content retrieved from the Website for the sole purpose of placing an order via the Website, provided that you do not remove, alter or obscure the Intellectual Property Right notice or other notices displayed on or embedded in the content. Except as expressly provided in this Agreement, nothing contained in this Agreement or on the Website shall be construed as conferring any other license or right, expressly, by implication, by estoppel, or otherwise under any of DirectEliquid.com company’s or a third party’s Intellectual Property Rights. Any rights not expressly granted herein are reserved.

No Warranty; Disclaimer
THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS SPECIFICALLY PROVIDED HEREIN, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, DirectEliquid.com EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. DirectEliquid.com DOES NOT MAKE ANY WARRANTY THAT THE WEBSITE WILL MEET ANY REQUIREMENTS, OR THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. DirectEliquid.com MAKES NO WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR AS TO THE ACCURACY, QUALITY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH ANY DirectEliquid.com WEBSITE, INCLUDING BUT NOT LIMITED TO ANY LIVE CHAT OR STATIC OR DYNAMIC CONTENT.
YOU UNDERSTAND AND AGREE THAT ANY MATERIAL OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS USED AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM DirectEliquid.com OR THROUGH THE WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

Links to third party websites
The Website may provide links to other websites or resources, including advertisers, over which DirectEliquid.com has no control. These links are provided for the user’s convenience and should not be viewed to be an endorsement by DirectEliquid.com of that third party site’s content, product or services. Your access, view and use of these links, is at your own risk. DirectEliquid.com makes no representations or warranties with respect to the content, ownership or legality of any third party linked websites. You agree that DirectEliquid.com has no responsibility or liability for the availability of such external websites or resources, or for the content, advertising, products, or other materials available through third party websites or resources. When you leave the Website via a link to another website, you are subject to that site’s Privacy Policy, Terms of Use and other policies (“Third Party website policies”) applicable to that site and you should review the Third Party website policies.

Product or Services available on or through the Website
DirectEliquid.com reserves the right, without notice, to discontinue products or services or modify specifications and prices on products or services without incurring any obligation to you. DirectEliquid.com takes reasonable steps in an effort to insure that the data set forth on the Website are correct, and to accurately describe and display the items available on the Website. However, when obtaining products or services, please note that DirectEliquid.com does not warrant that product or service descriptions are accurate, complete, current, or error-free. DirectEliquid.com’s descriptions of, or references to, products or services not owned by DirectEliquid.com are not intended to imply endorsement of that product, or constitute a warranty by DirectEliquid.com unless expressly stated on the Website. Notwithstanding the foregoing, in the case of a material change in the terms of an automatic renewal program that you have accepted, DirectEliquid.com will provide you with a notice of the material change and information regarding how to cancel the program.

Errors and Product or Service Unavailability
Prices, availability and other purchase terms are subject to change at any time and generally without notice. We make every effort to provide accurate pricing information and to insure product or service availability, however, DirectEliquid.com reserves the right to revoke any offer to correct errors, inaccuracies or omissions, including after receiving an order has been submitted, confirmed.

Electronic Documents and Signatures
All information communicated on the Website is considered an electronic communication. When you communicate with any DirectEliquid.com company through or on the Website or via other forms of electronic media, such as e-mail, you are communicating with the company electronically. You agree that we may communicate electronically with you and that such communications, as well as notices, disclosures, agreements and other communications that we provide to you electronically are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.
You further acknowledge and agree that by clicking on a button labeled “SUBMIT”, “BUY NOW”, “PURCHASE”, “ORDER NOW”, “I ACCEPT”, “I AGREE” or similar links or buttons, you are submitting a legally binding electronic signature and are entering into a legally binding contract. You acknowledge that your electronic submissions constitutes your agreement and intent to be bound by this Agreement. Pursuant to any applicable statutes, regulations, rules, ordinances or other laws, including, without limitation, the United States Electronic Signatures in Global and National Commerce Act, P.L. 106-229 or other similar statutes (and any revisions or amendments thereto), YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER RECORDS AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED THROUGH THE WEBSITE. Furthermore, you hereby waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature, delivery or retention of non-electronic records or to payments or the granting of credits by other than electronic means.

Limited Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES WILL DirectEliquid.com, ITS SUPPLIERS, REPRESENTATIVES, AFFILIATES OR AGENTS BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. THIS INCLUDES WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. THIS APPLIES REGARDLESS OF THE MANNER IN WHICH DAMAGES ARE CAUSED, AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE RESULTING FROM (1) THE USE OF, OR THE INABILITY TO USE, THE WEBSITE; (2) THE USE OF, OR THE INABILITY TO USE, ITEMS OR SERVICES PURCHASED ON OR THROUGH THE WEBSITE; OR (3) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES OR ITEMS.

Indemnification
You agree to indemnify and hold harmless DirectEliquid.com and all directors, officers, employees, agents, contractors, co-branders, suppliers and affiliates from and against any and all liability, losses, claims, demands, disputes, damages and costs of any kind including, without limitation, reasonable attorneys’ fees and costs of litigation resulting from or in any way connected with (i) your use of the Website; (ii) information you submit or transmit through the Website; (iii) privacy, tort or other claims (e.g., claims under the Federal Telephone Consumer Protection Act or its state law equivalent) relating to the provision of personal information (e.g., telephone number) to DirectEliquid.com that is not owned by you, in contravention of this Agreement; or (iv) your breach of this Agreement.

Termination, Suspension, Revision of Website
You agree that DirectEliquid.com may, in its sole discretion and at any time, revise, terminate or suspend its operation of the Website or your use of the Website, without prior notice to you, for any reason. You further agree that DirectEliquid.com shall not be liable to you or to any third party for the consequences of such termination, suspension or revision. In the event of any change to your use of or access to the Website, you agree that the provisions of the Agreement regarding protection of intellectual property rights and license, indemnification and disclaimer regarding information provided on the website, disclaimer of warranties with respect to use of the website, limitation on DirectEliquid.com’s liability, and pre-dispute, mandatory binding arbitration and class action waiver shall survive any such termination, suspension or revision.

Pre-Dispute, Mandatory Binding Arbitration and Class Action Waiver
PLEASE READ THIS ARBITRATION PROVISION CAREFULLY TO UNDERSTAND YOUR RIGHTS. YOU AGREE THAT ANY CLAIM THAT YOU MAY HAVE IN THE FUTURE MUST BE RESOLVED THROUGH BINDING ARBITRATION. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY. THE RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT, SUCH AS DISCOVERY OR THE RIGHT TO APPEAL, MAY BE MORE LIMITED OR MAY NOT EXIST.

YOU AGREE THAT YOU MAY ONLY BRING A CLAIM IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF (LEAD OR OTHERWISE) OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU FURTHER AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OR CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

General
Arbitration is a manner of resolving a “Claim” without filing a lawsuit. “Claim” means any dispute between you, DirectEliquid.com (or its affiliates, including as defined above, or agents) or any involved third party relating to your account, Your Use of the Website, your relationship with DirectEliquid.com or these Terms of Use and Conditions of Purchase. This includes any and all claims that arise from or relate in any way to your use of the products or services, your attempted use of the products or services and any act or omission by DirectEliquid.com or any third party related to your use or attempted use of the products or services. You, DirectEliquid.com or any involved third party may pursue a Claim. DirectEliquid.com agrees to binding arbitration should it have any Claims against you. Likewise, you agree to binding arbitration should you have any Claims against DirectEliquid.com. By agreeing to arbitrate, you waive the right to go to court and agree instead to submit any Claims to binding arbitration. This includes claims based on contract, tort, equity, statute, or otherwise, as well as claims regarding the scope and enforceability of this provision. It includes all claims by or against you, DirectEliquid.com and/or any affiliated person, company and/or agent. This arbitration provision sets forth the terms and conditions of our agreement to binding arbitration and is governed by and enforceable under the Federal Arbitration Act (the “FAA”), 9 U.S.C. §§ 1-16, as amended.

Exceptions
As an exception to binding arbitration, you and DirectEliquid.com both retain the right to pursue, in a small claims court, any claim that is within that court’s jurisdiction and proceeds on an individual (non-class) basis, including overdue account matters within the small claims court’s jurisdiction. DirectEliquid.com will not demand arbitration in connection with any individual claim that you properly file and pursue in a small claims court, so long as the claim is pending only in that court. Binding arbitration also does not apply to disputes concerning trade secret misappropriation, patent infringement, copyright infringement or misuse, or trademark infringement or dilution.

Required Pre-Dispute Procedures
You acknowledge and agree that before initiating any Claim (subject to the exceptions above) against DirectEliquid.com, you will first give us an opportunity to resolve your problem or dispute. This includes sending a written description of the issue to us, including, but not limited to, information or representations related to the product or service upon which you rely. You agree to negotiate with DirectEliquid.com or its designated representative in good faith about your problem or dispute. If for some reason your problem or dispute is not resolved to your satisfaction within sixty (60) days after DirectEliquid.com’s receipt of your written dispute, you agree to the dispute resolution provisions below.

Commencing Arbitration
You and DirectEliquid.com agree to commence any arbitration proceeding within one (1) year after the Claim arises (the one (1) year period includes the required pre-dispute procedures set forth above) and that any arbitration proceeding commenced after one (1) year shall be barred.

Arbitration Location
For your convenience, the arbitration may be conducted in the federal district where you reside. It may be held by telephone or through written submissions if both you and DirectEliquid.com agree.

Organization, Rules and the Arbitrator
You agree that any Claims shall be resolved by submitting the dispute to final and binding confidential arbitration before a single arbitrator who is a retired judge or an experienced attorney with experience in the subject(s) of the Claim. The arbitrator shall be chosen from JAMS Comprehensive Arbitration Rules and Procedures (see www.jamsadr.com) and the arbitration rules of the selected tribunal shall apply, which can be obtained by calling the selected tribunal or visiting its website.

The arbitrator shall have the exclusive and sole authority to resolve any dispute relating to the interpretation, construction, validity, applicability or enforceability of these Terms of Use and Conditions of Purchase and this arbitration provision. The arbitrator shall have the exclusive and sole authority to determine whether this arbitration agreement can be enforced against a non-signatory to this agreement and whether a non-signatory to this agreement can enforce this provision against you or DirectEliquid.com.

Fees
The parties shall share equally the arbitrator fees for an arbitration initiated by either party. The parties shall each pay their own additional fees, costs and expenses, including but not limited to, those for any attorneys, experts, documents and witnesses.

Award
The arbitrator shall follow Florida substantive law and any ordered relief shall be binding. The arbitrator may award any form of individual relief including injunctions and punitive damages. The arbitrator may award costs or fees to a prevailing party. Nothing herein shall be construed to limit the arbitrator’s ability to award remedies provided by applicable law. Any award rendered shall include a written opinion and shall be finalsubject to appeal under the FAA.

Enforceability
This provision survives termination of your account or relationship with DirectEliquid.com’s bankruptcy, assignment or transfer. If the class action waiver is deemed unenforceable (i.e. unenforceability would allow arbitration to proceed as a class or representative action) then this entire arbitration provision shall be rendered null and void and shall not apply. If a portion of this arbitration provision (other than the class action waiver) is deemed unenforceable, the remaining portions of this arbitration provision shall remain in full force and effect.

Miscellaneous
Failure or any delay in enforcing this arbitration provision in connection with any particular Claims will not constitute a waiver of any rights to require arbitration at a later time or in connection with any other Claims except all Claims must be brought within the one (1) year limitation period set forth above. This provision is the entire arbitration agreement between you and DirectEliquid.com and shall not be modified except in writing by DirectEliquid.com.

Amendments
DirectEliquid.com reserves the right to amend this arbitration provision at any time. Your continued use of any DirectEliquid.com Website, purchase of a product or service on or through a DirectEliquid.com website, or use or attempted use of a DirectEliquid.com product or service, is affirmation of your consent to such changes. Should the changes to this arbitration provision be material, DirectEliquid.com will provide you notice and an opportunity to opt-out. Your continued use of any DirectEliquid.com site, purchase of a product or service through any site or use or attempted use of a DirectEliquid.com product or service is affirmation of your consent to such material changes.
YOU HAVE THE RIGHT TO OPT-OUT OF THIS ARBITRATION PROVISION WITHIN THIRTY (30) DAYS FROM THE DATE OF PURCHASE, USE OR ATTEMPTED USE OF A PRODUCT OR SERVICE PURCHASED BY PHONE OR ON OR THROUGH THIS DirectEliquid.com WEBSITE (WHICHEVER COMES FIRST).
FOR YOUR OPT-OUT TO BE EFFECTIVE, YOU MUST SUBMIT A SIGNED WRITTEN NOTICE IDENTIFYING ANY PRODUCT OR SERVICE YOU PURCHASED, USED OR ATTEMPTED TO USE WITHIN THE THIRTY (30) DAYS AND THE DATE YOU FIRST PURCHASED, USED OR ATTEMPTED TO USE THE PRODUCT OR SERVICE. UNTIMELY OPT-OUTS WILL NOT BE VALID AND YOU MUST PURSUE YOUR CLAIM THROUGH ARBITRATION AS SET FORTH IN THIS AGREEMENT.

Exclusive Venue for all other Controversies
You agree that any controversy excluded from the dispute resolution procedure and class action waiver provisions in this Agreement (other than an individual action filed in small claims court with jurisdiction) shall be filed only in a court of competent jurisdiction located in Broward County, Florida and each party hereby irrevocably and unconditionally consents and submits to the exclusive jurisdiction of such courts for any such controversy.

DirectEliquid.com Remedies
In order to prevent or limit irreparable injury to DirectEliquid.com, in the event of any breach or threatened breach by you of the provisions of this Agreement, DirectEliquid.com shall be entitled to seek an injunction or other equitable relief restraining such breach. Nothing in this Agreement shall be construed as prohibiting DirectEliquid.com from pursuing any other remedies available to it for such breach or threatened breach, including the recovery of monetary damages from you.

Modifications
DirectEliquid.com may make changes to these Terms of Use and Conditions, from time to time, in its sole discretion, by updating and posting the revised terms on the Website without notice to you. Your continued use of a DirectEliquid.com product or service, including through an automatic renewal program or use of the Website following the posting of a new version of the Terms of Use and Conditions of Purchase constitutes your acceptance of any such changes. Accordingly, whenever you make a purchase or visit the Website, you should check to see if a new version has been posted.

Trademarks
All trademarks and service marks displayed on the Website are the property of a DirectEliquid.com company or other respective owners. You may not use or display any trademarks or service marks owned by any DirectEliquid.com company without the company’s prior written consent and you may not otherwise use or display any other trademarks or service marks displayed on the Website without the permission of the owner.

Copyright Policy
DirectEliquid.com respects the copyright and intellectual property rights of others and may, without notice, remove content that appears to infringe the copyright or other intellectual property rights of others. In addition, DirectEliquid.com may terminate access by users who appear to infringe the copyright or other intellectual property rights of others. Further, DirectEliquid.com will comply with the Digital Millennium Copyright Act.
If you believe in good faith that your work has been copied in a way that constitutes copyright infringement, please provide DirectEliquid.com’s copyright agent (at info@directeliquid.com) the following information:

1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
2. A description of the copyrighted work that you claim has been infringed.
3. A description of where the material that you claim is infringing is located on the Website.
4. Your address, telephone number and e-mail address.
5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law.
6. A statement by you, made under penalty of perjury (e.g. notarized affidavit), that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Please direct inquiries regarding any infringement issues by email to info@directeliquid.com.